Support

IQ Rise · Help & Contact

Need a hand with IQ Rise? Most questions are answered below. If you still need help, email us — we read every message.

Frequently Asked Questions

What is IQ Rise?

It’s a collection of brain-training mini-games (memory matching, sequence recall, one-stroke drawing, and number recall) plus three optional entertainment activities: Focus & Action Style, Planning & Adaptability Style, and Growing-Up Interaction Memories. The games and activities run on your device.

Do I need an account or the internet?

No account or sign-up is required, and the games can be played offline. The App does use the internet for optional purchases and for attribution/analytics. Adjust and Xuanhu / FunReport may transmit limited device identifiers and usage data. The advertising identifier (IDFA) is used only after your App Tracking Transparency (ATT) consent. See our Privacy Policy for details.

Is it free? What purchase options are available?

The App is free to download and the core training is free to use. It also offers optional premium access through an auto-renewable annual subscription, an auto-renewable weekly subscription, or a lifetime one-time purchase. These are processed through Apple’s In-App Purchase (IAP). The price, billing period, and any free-trial terms are shown on the purchase screen before you buy. The App contains no third-party ads.

How do subscriptions, the lifetime purchase, and “Restore Purchases” work?

Annual and weekly subscriptions are billed to your Apple ID and renew automatically unless you turn off auto-renew at least 24 hours before the current period ends. You can manage or cancel them anytime in your App Store account settings. The lifetime option is a one-time purchase and does not renew. If eligible premium access is not active on this device, tap “Restore Purchases” on the purchase screen while signed in with the Apple ID you used to buy; this can restore both subscriptions and the lifetime purchase.

What do the entertainment activity results mean?

Focus & Action Style, Planning & Adaptability Style, and Growing-Up Interaction Memories generate neutral style and memory summaries from the choices you make in that session. They are optional activities for entertainment and self-observation, with no standardized score or cutoff.

Where is my data stored?

Your scores, progress, statistics, achievements, and settings are stored locally on your device. Attribution and analytics data is handled separately as described above and in our Privacy Policy.

How do I turn the daily reminder on or off?

Open Profile → Daily Training Reminder and toggle it. When you enable it the first time, allow notifications when your device asks. You can also manage the permission in your device’s system settings.

How do I reset or delete my data?

Open Profile → Clear All Data. This permanently erases your scores, progress, entertainment activity records, statistics, achievements, and settings. Deleting (uninstalling) the App removes all of its local data too.

Troubleshooting

Entertainment Activity Notice

Focus & Action Style, Planning & Adaptability Style, and Growing-Up Interaction Memories are optional entertainment activities. Their neutral summaries are based only on your choices in that session.

Contact Us

Can’t find your answer? Email us with your device model and iOS version and a short description of the issue, and we’ll get back to you.

PivotNet Technology Co., Ltd.
Email: qianshu41@gmail.com

App Information

Last updated: August 17, 2026