Support

IQ Memory Training · Help & Contact

Need a hand with IQ Memory Training? Most questions are answered below. If you still need help, email us — we read every message.

Frequently Asked Questions

What is IQ Memory Training?

It’s a collection of brain-training mini-games (memory matching, sequence recall, one-stroke drawing, number recall) plus a figure-reasoning assessment that gives you an estimated “brain score” and IQ figure. The games run on your device.

Do I need an account or the internet?

No account or sign-up is required, and the games can be played offline. The App does use the internet for optional subscriptions and for attribution/analytics — see our Privacy Policy for what is collected.

Is it free? What about subscriptions?

The App is free to download and the core training is free to use. It also offers optional auto-renewable subscriptions that unlock premium features. The price, billing period, and any free-trial terms are shown on the subscription screen before you purchase. The App contains no third-party ads.

How do subscriptions and “Restore Purchases” work?

Subscriptions are billed to your Apple ID and renew automatically unless you turn off auto-renew at least 24 hours before the current period ends. You can manage or cancel anytime in your App Store account settings. If you already subscribed but premium features aren’t active (for example on a new device or after reinstalling), tap “Restore Purchases” on the subscription screen while signed in with the Apple ID you used to buy.

How is my “brain score” / IQ calculated, and is it accurate?

Scores are derived from your in-app performance and are meant for entertainment and self-improvement only. They are not a clinical or professional IQ assessment and should not be used for any health, academic, or professional decision.

Where is my data stored?

Your scores, progress, statistics, achievements, and settings are stored locally on your device. For attribution and analytics, the App uses third-party SDKs (Adjust and Xuanhu / FunReport) that transmit a limited set of device identifiers and usage data, subject to your App Tracking Transparency (ATT) choice. See our Privacy Policy for details.

How do I turn the daily reminder on or off?

Open Profile → Daily Training Reminder and toggle it. When you enable it the first time, allow notifications when your device asks. You can also manage the permission in your device’s system settings.

How do I reset or delete my data?

Open Profile → Clear All Data. This permanently erases your scores, progress, IQ records, statistics, achievements, and settings. Deleting (uninstalling) the App removes all of its local data too.

Troubleshooting

Wellness & Safety Notice

The games and IQ estimate are for entertainment and self-improvement only and are not medical, psychological, or diagnostic advice. Take regular breaks, and consult a qualified professional for any health concern.

Contact Us

Can’t find your answer? Email us with your device model and iOS version and a short description of the issue, and we’ll get back to you.

PivotNet Technology Co., Ltd.
Email: qianshu41@gmail.com

App Information

Last updated: June 24, 2026